change capable
leadership programme
In partnership with the Devon STP Digital Accelerator (DDA)
We listened to your peers...
The DDA Pilot project worked with local practices to work out what support helps you, as leaders of change in Primary Care.
This includes coaching, training, time with peers and reflective space to be strategic about the future.
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Hear what other Primary Care staff said about this support, in their testimonial video:
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uxc
eHealth
We have experience at all stages of eHealth and innovation development towards commissioning - including successful NHS commissioning of eHealth and multiple eHealth development awards
optimised
eHealth
From business case to successful implementation
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Supporting your journey through design and any scale of implementation.
RECENT SUCCESSES
Design and usability development of a clinical dementia assessment App for NHS use -reducing clinical errors in standard practice by 94% (published papers)
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eHealth usability methods systematic review (published)
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Design of award winning App to reduce epilepsy deaths (NHS commissioned)
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Delivery of change management engagement methods of NHS national change programme.
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Co-development of the online consultation blueprint used during COVID-19 to accelerate implementation.
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Meeting your e-Health needs beyond development
Don't get your usability research wrong - it will cost you users, results and commissioning.
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Understanding usability in the context of eHealth is the key to the kingdom.
Standard approaches to design require adaptation to dovetail into national standards and the particular engagement factors relevant to NHS patients.
Standard approaches, derived from the corporate sector, often fail to address these nuance differences and suffer low take up or fast disengagement.
Our approaches are based on 10+ years of clinically embedded eHealth development and usability research - leading to numerous successful solutions.
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Create the right evidence-pack to support commissioning/funding​
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We have experience at all stages of eHealth and innovation development towards commissioning - including successful NHS commissioning of eHealth and multiple eHealth development awards. We are also experienced in grant funding acquisition and management (in excess of £2m).
We are specialists in research methods development for all projects - at the standards needed for your project (from insight development to peer-review publications).
Our experience extends across working with NHS implementation programmes, change leaders, patients and peripheral stakeholders.
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eHealth fails if the implementation fails - we get it right for you
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NHS commissioners are often reluctant to commission new technology due to the risk of implementation failure or the inability to replicate success beyond a pilot site, both common outcomes in the NHS.
UXC is regularly commissioned to support large scale public sector implementation, blueprint development/learning extraction for digital technologies/innovations.
Our learning and understanding around change management, implementation and service adaptation is uniquely valuable for eHealth development companies.
Understanding 'how' to support implementation promotes the spread of your innovation and increased ROI.
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Keep the competition in the dark​
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We offer corporate clients a white label option - never advertising that we supported your work - so that competitors don't chase us for contracts and ultimately share your success.
As clinicians, we value confidentiality and will never compromise on this.
So your learning is yours - this is our promise.
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What makes us credible in this space?
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We work from a position of understanding:
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Health -20 years+ in healthcare
Digital health -10 years+ in eHealth R&D
Behavioural economics (PhD)
Usability methods for eHealth -published specialists
Commissioning - NHS digital accelerator & successful commissioning outputs.
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Our most popular publications
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eHealth usability methods review (scientific publication)
Concept to market case study of eHealth solution (scientific publication)
Commissioning case study of eHealth solution (scientific publication)
eHealth for long-term conditions: time for a health revolution.
A roadmap into clinically relevant eHealth development
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Our Awards
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Health Service Journal (HSJ) Awards (2015): Patient Safety - finalist
HSJ Awards (2015): Using Technology to Improve Efficiency - finalist
The SUDEP Institute Challenge (USA, 2016) – 1st place winner ($30,000)
British Medical Journal (BMJ) Awards: Neurology (2016) – winner.
HSJ Awards (2016): Primary care – finalist
HSJ Awards (2016): Specialist services - finalist
HSJ Awards (2016): Telehealth - finalist
HSJ Patient Safety Awards (2016): Technology and IT to Improve Patient Safety - finalist
HSJ Patient Safety Awards (2016): Improving Safety in Primary Care - finalist
HSJ Patient Safety Awards (2016): Managing Long-Term Conditions - finalist
HSJ Patient Safety Awards (2016): Education and Training in Patient Safety – winner.
E-Health Insider Awards (2016): Best use of technology to share information with patients and carers – finalist
HSJ Awards (2016): Rising Star Award – finalist.
British Medical Journal (BMJ) Awards: Neurology (2016) – winner.
Health Business Awards (2017): Healthcare IT Award – winner.
British Medical Journal (BMJ) Awards: Innovation (2017) – commendation.
HSJ Patient Safety Awards (2018): Innovation in Mental Health – finalist.
HSJ Patient Safety Awards (2018): Improving Efficiency in Healthcare with Technology – winner.
British Medical Journal (BMJ) Awards: Education Team of the Year (2019) – winner.
2 nominations for 2020 currently.
